We understand that support is a vital part of the service our users expect.
Many support issues can be solved in moments by checking our FAQ’s section.
Our Tutorials section can give detailed explanations on how to use The Celebrant Suite.
If your email address has changed since you registered, you will need to send an email to Byronware support advising of your new email address, the old email address that we have on record, your celebrant number (“A” number) and your full name.
If you have any suggestions on how we can make The Celebrant Suite better or have an issue with the use of the program, give us your feedback on the program via the support form.
To lodge a request for Support please complete the below form:
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We Provide Full Support For all of the Celebrant Suite Programs
The Desktop Edition
Full support is available for all current users of the Deskto Edition including the Celebrant Connection component.
The Web Edition
The Web Edition has many new features and full support is available for any issues that may arise including all future additions to the program.
The Celebrant Connection
Full support is available for the Web Edition of the Celebrant Connection including the conversion of client files received via the desktop version.
Facebook Users Group
Support and assistance is also available via the Facebook users group. By joining the group, you are then able to post questions relating to the use of the Celebrant Suite and Celebrant Connection editions including any issues you may be experiencing and one of the team will respond.
