Terms of Use - The Celebrant Suite (Web Edition)

1. Introduction

These Terms of Use (“Terms”) govern your access to and use of The Celebrant Suite (“the Service”), owned and operated by Karen Hoare trading as Byronware (“we”, “us”, “our”). By creating an account or using the Service, you agree to be bound by these Terms.

2. Eligibility

You must be a registered Marriage Celebrant in Australia and at least 18 years of age. You warrant that all information you provide is accurate and kept up to date.

3. Licence to Use the Service

We grant you a personal, non‑exclusive, non‑transferable annual licence to access and use the Service for your professional celebrancy work. You must not share your login credentials, allow others to access your account, or copy, modify, reverse‑engineer, or commercially exploit the Service.

4. User Responsibilities

You are responsible for maintaining the confidentiality of your login details, ensuring the accuracy of information you enter, and complying with all legal obligations relating to marriage documentation. You must not use the Service for unlawful, harmful, or unauthorised purposes.

5. Data Ownership

You retain ownership of all client data you enter. By using the Service, you grant us permission to store, process, and back up that data solely for the purpose of providing the Service.

6. Administrative Access

We may access your account only when necessary, including technical troubleshooting, server errors, data corruption, security investigations, or accidental deletion or mismanagement of data. Access is restricted to authorised personnel.

7. Availability and Updates

We aim to provide continuous access but do not guarantee uninterrupted service. We may update, modify, or improve the Service at any time.

8. Fees and Billing

Annual licence fees are payable as published. Failure to pay may result in suspension or termination of access.

9. Termination

We may terminate your access if you breach these Terms, misuse the Service, or fail to pay your licence fees. You may terminate your account at any time. Upon termination, you will have limited “Read Only” access to your existing data.

10. Limitation of Liability

To the extent permitted by law, we exclude all implied warranties. Our liability is limited to the amount paid by you in the previous 12 months. We are not liable for indirect or consequential loss, including data loss.

11. Privacy

Your use of the Service is also governed by our Privacy Policy and the Privacy Act 1988 (Cth), overseen by the Office of the Australian Information Commissioner (OAIC).

12. Governing Law

These Terms are governed by the laws of Australia, including the Privacy Act 1988 (Cth) and the oversight of the Office of the Australian Information Commissioner (OAIC).

Privacy Policy - Celebrant Suite

1. Overview

This Privacy Policy explains how we collect, store, use, and protect your personal information and client data when you use The Celebrant Suite (“the Service”). We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect:

Your personal details (name, email, celebrant registration number)

Client information you enter into the Service

Usage and technical data required to operate the Service

3. How We Use Your Information

We use your information solely to:

Provide and maintain the Service

Store and back up your data

Troubleshoot technical issues

Improve system performance and reliability

We do not use your data or your client data for marketing or advertising in any form.

4. Data Storage

All data you enter into the Service is stored securely on servers located within Australia.

5. No Third‑Party Disclosure

We do not provide, sell, or share your personal information or your client data with any third parties, except:

Where it is explicitly requested by a Governing Authority

Where you provide explicit consent

6. Security Measures

To protect your account and data, the Service uses Two‑Factor Authentication (2FA) as an additional security layer. You are responsible for maintaining the security of your authentication devices.

7. Access and Correction

You may access or update your personal information at any time through your account settings. If you require assistance, you may contact us directly.

8. Data Retention

We retain your data for as long as your account remains active. Upon account termination, you may export your data before access becomes “Read Only”.

9. Complaints

If you believe your privacy has been breached, you may contact us. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).